CANADAS BOSS LEATHER FURNITURE prides itself on building the very best Leather Upholstery in the business and this is reflected in our warranty. With an industry leading warranty of lifetime on frames and workmanship and 10 years on all protected leathers and three years on foam and fill. Explained Below
BOSS LEATHER warrants that the frame construction will be free from any defective materials or workmanship for the life of the product. All frames are made with kiln-dried hardwood that is glued, doweled and screwed together with added corner wedges for further support. All Boss Leather frames are kiln dried to insure an extended long life. Boss leather
warrants any creaking, cracking or breaking of the frame.
BOSS LEATHER uses a COIL FLEX spring construction which is the latest advancement in coil seating and a solid proven
record in the automotive industry. BOSS LEATHER warrants that the spring construction will be free from defective material and workmanship for the life of the product. Boss leather also carries a web and coil system, and an 8-way hand-tie system (that can be applied depending on which series the furniture is). All springs are warrantied for the life of the sofa. In addition, Boss Leather warrants all spring construction from sagging or loss of support for life.
Cushions have a three-year warranty against loss of foam resiliency. The loss of resiliency should not be confused with
normal softening and flattening that will occur in all foams as a result of use and aging. Boss Leather offers lifetime service for your seat cushions for just the cost of the foam insert and fill with no additional labour charge. For further details, please contact management.
Please Note: Not included in the Cushion Warranty is the 2 inch down topper found in our Platinum Series and all deep
seat cushions if that option is selected.
TOP GRAIN LEATHER
BOSS LEATHER will repair or replace any defective leather, where the defect results from cracking, peeling or fading.
The life of leather is shortened by detectable exposure to direct sunlight and dryness which will void the 10-year Warranty. Please be advised that all leathers age differently and a discussion with your Boss Leather expert will clear up various pros and cons of every leather type. Also be advised that all leather stretches to some degree and moderate body impressions are normal. Remember leather is skin and it has a slight tendency to stretch especially on softer filled cushions. If you would like to limit stretching, make sure to order slightly firmer seat cushions. Boss Leather does not recognize stretching of leather in our warranty. Boss Leather warrants all their leathers for 10 years. This warranty does not cover any normal fading over time or spilling of any harsh chemicals on the sofa or direct sunlight fading. Boss leather warrants their leathers to perform the way they were intended for 10 years against ripping, tearing or cracking under normal use. Boss Leather strongly suggests conditioning your sofa at least once a year.
This warranty applies only to the original purchaser and is restricted to typical residential use only. All claims must be
made only through an authorized BOSS LEATHER INC. dealer who in turn will contact the factory. BOSS LEATHER INC. at its sole discretion, will determine the cause and nature of any claimed defect and propose the resulting corrective action for rectification. If it is deemed necessary to return the product to the factory for repairs, the cost of handling, packaging, and transportation to and from the factory will not be covered by the warranty.
Boss leather warrants all seams or stitching and nail trim and other proponents that includes work recognized by the craftsmen at Boss Leather.
For All Warranty Claims the customer will be responsible for the transportation costs both to and from the factory. All work
completed will be free of charge if the warranty recognizes the product as defective.