Factory Tour
Introduction to Boss Leather
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OVER 25 YEARS OF EXCELLENCE
Canada’s Boss Leather Furniture is a family-owned custom leather furniture business founded in Ontario over 25 years ago. Over this period, the company has consistently kept pace with current trends, both modern and traditional. Ralph Ricciardi, President of Boss Leather, has always been guided by the philosophy that he would only produce furniture good enough to take an honoured place in his own home.
That’s why Boss Leather has earned such an enviable reputation with its customers. In fact, he considers his customers’ homes to be a showroom for his fine leather furniture, and works to the highest standards in order to fulfill that vision.
“Each one of us at Boss Leather is committed to creating timeless, beautiful, leather furniture that our customers will enjoy for many years to come. Our legacy of integrity and dedication to excellence has helped us build a thriving business whose mandate is to serve the highest aspirations of our clients.”
Clearly, Boss Leather is the destination of choice when buying your next piece of high quality custom made leather furniture.
A PROUD FAMILY TRADITION
Today, father, son and daughter work together in such a collaborative way that the business has grown by leaps and bounds over the last four years. Having founded the company, Ralph Ricciardi is committed to handing down the operation to his children, who will continue the company’s tradition of excellence long into the future.
His son, Robert, has always enjoyed sharing in his father’s passion for producing the finest leather furniture. Ralph’s daughter, Danielle, in offering ideal home decor solutions to clients.
TRUE ARTISAN CRAFTSMANSHIP
Each piece of Boss leather furniture is truly Bench Crafted – with the same artisan making the piece from start to finish. This includes the frame building, the cutting, sewing and upholstering that all lead to a finished product consistent with the highest quality worthy of the Boss Leather signature.
At Boss Leather, each piece is custom built for you. We use only the finest materials available in the marketplace today. A superb finish created with meticulous attention to detail, provides the crowning glory to a product guaranteed to inspire the customer with confidence.
Management Team
President & CEO
Ralph Ricciardi
Ralph RicciardiPresident & CEO
Ralph Ricciardi is the President and Founder of Boss Leather. His vision has created the fastest growing Canadian-made leather furniture brand in Ontario. It’s been more than 20 years now since Ralph set out to create the longest lasting superior quality Canadian made sofas at affordable prices.
Knowing that building the perfect leather sofa would require focusing on each and every stage of the production process, Ralph incorporated the world’s best leathers, the strongest kiln-dried wood frames, the best soy based foams and the strongest tempered steel springs in the construction of all Boss Leather sofas and chairs.
The final and most important element is the utilization of the skilled and seasoned artisans who craft each sofa and chair one by one. Mr. Ricciardi has watched his vision come to life. Clients all over Canada seek out the Boss Leather brand because of its superior quality, its comprehensive warranty, and its reputation for outstanding customer satisfaction.
Sales , Customer Service and In-Store Decorator and Designer
Danielle Ricciardi
Danielle RicciardiSales , Customer Service and In-Store Decorator and Designer
Danielle Ricciardi is Ralph’s daughter. She is an essential part of the team, fulfilling numerous roles in the company. Danielle graduated with a Diploma in Design and it is her impeccable attention to detail and organization that generates the genuine sense of comfort that her clients experience when together they create the perfect sofa.
From colour schemes and design, and keeping clients informed as to order status and delivery schedules, Danielle is known for her exceptional customer service. She also does much of the follow-up at the factory, making sure that every order is made to Boss Leather’s high standards, especially with customized pieces.
Sales Manager, Distribution and Social Media Agent
Robert Ricciardi
Robert RicciardiSales Manager, Distribution and Social Media Agent
Robert Ricciardi is Ralph’s son. He is a critical part of the many aspects of the business, with duties that are varied. When dealing with Robert it is much like taking a crash course in leather sofa manufacturing. Robert is extremely knowledgeable. He will answer every question put to him by a customer, with thoroughness and comprehensive detail. Robert also helps in the customer service area with the courtesy and honesty he is known for, and that our customers deserve.
Having spent many years managing and personally making home deliveries to our valued customers, Robert was tasked to train all Boss Leather home delivery staff. His influence has been noted time and again in the praises Boss Leather receives for the service our customers experience. Robert also takes care of our Social Media via Facebook and Instagram accounts.
Factory Operations
Alvis Orlando
Factory Operations
Alvis Orlando’s role is crucial in the coordination of order fulfilment and quality control. Mr. Orlando is our Factory Supervisor and team leader. Mr. Orlando insures all 9 divisions of factory operations are running in tandem thus making build times efficient.
Senior Sales , and Corporate Division Sales
Paul Agricola
Sales & Customer Service and Corporate SalesMr. Agricola is the consummate professional and wealth of experience is always counted on. Mr. Agricola has over 40 years experience in the furniture and retail business as well as corporate. Mr. Agricola refuses to retire for as he says I love what I do too much and besides this work has too much meaning. Truly passionate and inspiring we are happy to have Mr. Agricola on our team.
Reception and Bookkeeping
Annemarie Reynolds
Reception and BookkeepingAnnemarie is our receptionist as well as our bookkeeper and bright cheery disposition matches our everyday attitude of gratitude. The first voice you hear is hers we believe what better start to an introduction to our company than to start with her.
